Procedure: How to Change Form Status

Procedure: How to Change Form Status

To add or remove forms from the civilian facing Portal, you can update the status of each form to Live (visible to public) or Draft (not visible to public). Note: Only one compliment or one complaint form can be live on the Portal at any time.

  • Navigate to the form you wish to make live
  • Under the status column. Click the toggle to switch from live or draft
Form Status-high

Click Publish to confirm and make visible to the public-facing Portal

Note: If you have a compliment or complaint form already Live, you must unpublish that form first before the new form is made public.