Creating new reports allows users to narrow down on the specific needs and requirements of the organization. Users can set reports to global or private.
![](http://sivilco.com/wp-content/uploads/2022/03/image-11.png)
Filter Options
Ability to filter cases
Sort
Ability to sort results
Rename Report
![](http://sivilco.com/wp-content/uploads/2022/03/image-12.png)
Custom Report Fields:
Dimensions
![](http://sivilco.com/wp-content/uploads/2022/03/image-13.png)
You can use dimensions to categorize, segment, and reveal the details in your data. Dimensions affect the level of detail in the view.
Measures
![](http://sivilco.com/wp-content/uploads/2022/03/image-14-911x1024.png)
Measures contain numeric, quantitative values that you can measure. Measures can be aggregated.
Times
![](http://sivilco.com/wp-content/uploads/2022/03/image-15.png)
Use to set the date and time parameters
Filters
![](http://sivilco.com/wp-content/uploads/2022/03/image-16-858x1024.png)
Use to set filter parameters
Creating Custom Reports (continued)
- Set the dimensions, measures, times, and filters as needed.
- Additional dimensions, measures, times, and filters can be added as needed
Fields are not dependent on each other
- Click Run Report to generate a graph and table view of the results
Graph View
![](http://sivilco.com/wp-content/uploads/2022/03/image-17.png)
Table View
![](http://sivilco.com/wp-content/uploads/2022/03/image-18.png)
After the graph populates, users, can choose the graph display type (line, pie, or bar)
![](http://sivilco.com/wp-content/uploads/2022/03/image-19.png)
Users can download, clear, or save the results
![](http://sivilco.com/wp-content/uploads/2022/03/image-20.png)
- Click Download to a PNG or CSV file
- Click Clear Report to start over
- Click Save to save the report