Trusted by public-sector teams Replace paper and PDFs with auditable digital workflows.

The digital forms and workflow platform for the public sector.

Sivil replaces paper, PDFs, and shared drives with auditable digital workflows — built by our team, in weeks, not years.

No paper, no PDFs, no shared drives Live in < 30 days
Emerald City · Permit application
Step 2 of 4
Project details
Application type —
Property address —
Parcel number —
Project scope —
Estimated value —
Applicant —
Submit form
Workflow · Permit application
Routing rules running
If type = New residential permit → Route to Building intake
If value > $50,000 → Require plan review
Auto-assign → T. Rice II + P. Alonso
Notify → Inspector on rotation
Record created
Permit application
SE-260428-695824
Submitted Apr 28, 2026 · 1400 Market St
TR PA
Received
Activity
· 14:22:14 · Submitted via city portal
· 14:22:14 · Auto-assigned to T. Rice II, P. Alonso
· 14:22:15 · Plan reviewer notified
Trusted across the public sector
The platform

Built for the way the public sector actually works.

Most government work is a form, a routing rule, and a record of what happened. Sivil does those three things well — so your team stops gluing together PDFs, email, and spreadsheets.

Forms anyone can build
Drag-and-drop builder with conditional logic, multi-step intakes, and a public portal — no developers needed.
Routing without scripts
Define rules in plain language: who is assigned, when notifications fire, what the SLA is. Sivil takes it from there.
Records that audit themselves
Every field, every status change, every comment is timestamped, attributed, and exportable for the record.
Cleared for the public sector
CJIS-aligned, SOC 2 Type II, hosted on AWS GovCloud, built with WCAG 2.1 AA guidance.
How it fits together

One platform. Three pieces. Every public-sector process.

Forms feed workflows. Workflows produce records. Records become the dashboards, audits, and case files your agency runs on. That's Sivil — top to bottom.

01 · Form

A real digital form. Not a PDF on a SharePoint.

Build it once in the visual editor. Embed it on your public portal or share a link. Sivil handles conditional logic, file uploads, multilingual prompts, and accessibility.

See the form builder
FIELD LIBRARY
Short text
Long text
People picker
Date & time
Conditional
File upload
FORM PREVIEW
If Incident type is Use of force
Show Force type, Body-worn camera
02 · Workflow

Routing rules that run themselves.

Assign by case, location, and/or staff member. Trigger notifications. Watch SLAs. Sivil enforces your operating procedure without anyone having to remember it.

See the workflow engine
ROUTING GRAPH
Trigger
New submission
Rule
Community complaint
Rule
Use of force
Route to
Oversight intake
Route to
IA review
Trigger Rule Route to
03 · Record

Every form becomes a defensible record.

A timestamped, attributed history of who did what, when. Build dashboards on top. Export for FOIA, audits, or council reports. Cases are one shape this takes — there are many others.

See records & reports
Complaint
SE-260428-695824
In progress
Assigned
T. Rice II, P. Alonso
SLA
23 days remaining
Officers
Badge #2241
Allegations
Discourtesy (1)
Activity log
Apr 28 14:22 → Submitted via portal
Apr 28 14:22 → Auto-assigned (rule: Community Complaint)
Apr 29 09:14 → T. Rice II opened investigation
May 02 11:30 → Body-worn camera footage attached
Two surfaces, one platform

A branded portal for residents. A working dashboard for staff.

Sivil ships both. Stand up an agency-branded public portal where residents submit forms and check on their tracking number; route everything they submit through a staff dashboard your team already understands.

Public portal portal.youragency.gov
EC EMERALD CITY
Tracking number
DATA FAQ EN LOG IN REGISTER
Welcome to Emerald City
Online services for residents
Permit Application
Apply for a residential or commercial permit.
Public Records Request
Request records under the state public records act.
Service Request
Report a pothole, streetlight, or other concern.
Public Comment
Share feedback on a proposed ordinance or program.
  • Your logo, your colors, your domain
  • Tracking-number lookup for every submission
  • Multilingual prompts with accessibility-aware defaults
Staff dashboard app.sivilco.com
Sivil
Home
Tasks
Cases
Forms
Templates
Data
Insights
Officers
Sivil AI
Hello Tony
Search
M My Forms 0
T Total Forms 7
U Unassigned 1
Tasks
Forms
Cases
Recommendation
SE-260512-695824
May 12, 2026
P A
Received
Recommendation
SE-260512-288438
May 12, 2026
P A
Received
Outreach Events
SE-260426-338619
Apr 26, 2026
P P A
Received
Inquiry
SE-260426-307624
Created by Coco Gauff
Apr 26, 2026
A
Received
  • My Forms, Total Forms, and Unassigned at a glance
  • Forms, Tasks, Cases tabs — customisable per role
  • Saved views, exports, and dashboards built in
Outcomes

One platform. Every shape of public-sector work.

Sivil's customers run permits, public-records requests, inspections, constituent services, grants, audits, oversight — all on the same forms-and-workflow engine. Pick a process; we probably already have a template for it.

Permits
Permits & licensing
Applicant portal, plan review routing, conditional inspections, fee collection.
Records
Public records (FOIA)
Request intake, exemption review, statutory clock, redactable exports.
Field ops
Inspections & code
Schedule-driven checklists, mobile evidence capture, digital sign-off.
Intake
Constituent services
Inbound service requests routed across departments, with status lookup.
Programs
Grants & programs
Applicant intake, scoring rubric routing, award tracking, post-award reporting.
Audit
Audits & investigations
Recurring audit checklists with evidence trail and findings dashboard.
Oversight
Oversight & accountability
Community complaints, internal affairs, use-of-force review, disciplinary log — one platform.
Custom
Whatever's on a clipboard now
If it's a form today, it's a Sivil workflow tomorrow.
Customer story

Philadelphia CPOC moved its complaint workflow onto Sivil.

The Citizens Police Oversight Commission for a department of 6,300+ sworn officers and ~1.5M residents replaced file-folder storage and ad-hoc spreadsheets with centralized digital case management — uniform intake, audit-ready records, and the reporting capability they need to meet their legislative obligations.

Read the customer stories

Having everything in one place makes it very easy to review work, helping me feel more secure in our data integrity.

JZ
Janine Zajac
Director of Auditing and Monitoring · Philadelphia CPOC
Trust

Cleared to handle the data agencies are responsible for.

Sivil is hosted in AWS GovCloud, audited annually to SOC 2 Type II, and engineered against CJIS handling guidance. We sign MSAs that public-sector procurement teams can actually take to legal.

CJIS
CJIS-aligned
Criminal-justice data handling
SOC
SOC 2 Type II
Audited annually
GOV
AWS GovCloud
US-only hosting
A11
WCAG 2.1 AA aligned
Built with WCAG 2.1 AA guidance

See Sivil in your agency's workflow.

A 30-minute working session with your team. We'll map one real form end-to-end — no slides.

Request a demo Tour the product