The contact module is where you have all of your contacts information right at your fingertips. You can add and filter contacts from this screen.
Clicking on a contact takes you to the contacts profile.
The profile shows you all of the information associated with this contact at a glance. Here you can view all cases and projects associated with this contact. You are also able to add notes and attachments that are contact specific.
Cases:
Shows all cases associated with an officer
Projects:
Shows all projects this person is associated with.
Notes: This is where notes can be added at the contact level.
Attachments:
Where attachments can be added at the contact level
History:
Keeps track of any history for on this contact