The Update Case tool allows agencies to update case details, such as a case number, source, reporter, allegations, disposition, and discipline. Each field in this toolbox (excluding case number) populates in real-time, and the updates are visible on the Portal (date reports). 

Begin by clicking the Case Update tab

Adding a Comment and Attachments

It may be necessary to add comments and attach required documents to a case. The comment field supports an unlimited amount of characters. Attachments are limited to 4.76mb at a time and support jpeg, png, word documents.

To add a comment:

In the Notes tab:

1. Click into the dialog box
2. Compose message
3. Click

To add an attachment:

In the Attachment tab:

1. Click                   
2. Click box or Drag and Drop file(s) into the box 
3. Click